Shipping & Returns

Last Updated: November 2025

Shipping Policy

At Hydrovac Attachment, we aim to process and ship all orders as quickly as possible while ensuring accuracy and care with every package.

• Processing Time: Orders are typically processed within 1–3 business days after payment confirmation.
• Shipping Time: Most orders arrive within 3–7 business days within the continental United States. Delivery times may vary based on your location and carrier service speed.
• Carriers: We use reliable carriers such as USPS, UPS, and FedEx. Tracking information will be sent to your email once your order has shipped.
• International Shipping: At this time, we only ship within the United States. Please contact us for special exceptions or bulk orders.
• Lost or Damaged Packages: We are not responsible for lost, stolen, or damaged packages once they have been marked as delivered by the carrier. Please contact the carrier directly for assistance with delivery issues.

Order Changes & Cancellations

Once an order has been placed, it enters our fulfillment queue immediately. If you need to make a change or cancel your order, please contact us within 12 hours of purchase here. We will do our best to accommodate your request, but we cannot guarantee modifications after your order has been processed or shipped.

Returns & Exchanges

We stand behind the quality of our products and want you to be completely satisfied with your purchase. If you experience an issue, please contact us so we may evaluate the circumstance.

Warranty & Defects

All Hydrovac Attachment products are inspected before shipment. In the unlikely event that you receive a defective or damaged product. We also offer a 90 day warranty period. If the product becomes damaged from use, an accident, or otherwise, we ask that you kindly send us an email using our contact form. If you fall outside of the allocated period, you are welcome to purchase a new unit or replacement parts through our website.

If approved, we will replace the defective item at no additional cost. Normal wear and tear, misuse, or damage caused by improper installation are not covered under this policy.

Contact Us

For questions or return requests, please reach out to our support team:

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We appreciate your business and thank you for choosing Hydrovac Attachment.